Order

You can track your order by logging into your Volena Paris Account or by checking your shipping confirmation email. Please note it may take 1–2 business days for tracking updates to appear.

For ready-to-ship pieces, please allow 1–2 business days for processing, plus shipping time. For made-to-order pieces, please allow 4–6 weeks for processing, plus shipping time.

Please note that during peak periods and holidays, processing or shipping times may be longer.

Please check product descriptions for specific details, and read more on our Shipping Details page.

If you can't find your package, please email [email protected] and provide your order number. We'll do our best to help you find your package or provide a solution.